1. Introduction
These Terms and Conditions govern your use of the Padel Solutions website and the purchase of any products from our store. By accessing or using our website, you agree to be bound by these terms.
2. Products & Availability
All products listed on our website are subject to availability. We make every effort to ensure product images, specifications, and pricing are accurate, but errors may occur. In the event of an error, we reserve the right to correct it and cancel any affected orders.
3. Ordering & Payment
Orders are placed securely through our website using payment providers such as Yoco, PayFast, or Peach Payments. All prices are listed in South African Rand (ZAR) and include VAT where applicable.
We reserve the right to cancel any order if payment is not received or if fraud is suspected.
4. Shipping & Delivery
We deliver throughout South Africa using trusted courier partners. Shipping costs and estimated delivery times will be displayed at checkout. Orders are typically processed within 1–3 business days.
You will receive tracking information once your order has been dispatched.
5. Returns & Exchanges
We accept returns and exchanges within 7 days of delivery provided the item is unused, in original packaging, and in resaleable condition.
Refunds are issued to the original payment method after inspection of the returned item. Courier fees for returns may be the responsibility of the customer unless the product is defective or incorrect.
6. Warranty & Defects
We only stock quality padel gear. If you receive a defective item, please notify us within 48 hours of delivery. We’ll arrange an exchange or refund depending on the nature of the issue.
Products damaged due to misuse or normal wear and tear are not covered.
7. Intellectual Property
All content on this site — including logos, product images, text, and design elements — are the property of Padel Solutions and may not be copied or reused without written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to the use of our products or website. You use this website and its services at your own risk.
9. Modifications
Padel Solutions reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately.
10. Contact Information
If you have any questions regarding these terms:
Email: info@padelsolutions.co.za
Business Address: [Insert business location]